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Coronavirus travel updates

Information is changing every day, which can make it hard to keep up with the facts that are most relevant to you.  

We’re continually keeping this page up-to-date regarding the current outbreak of Coronavirus disease, also known as COVID-19. This page was last updated on 19 May 2020. To our knowledge, the information on this page was correct at the time of publication. Given the nature of the crisis, information will vary by location and change at short notice and over time. So whether you need it now, or in the near future, this page could be worth a bookmark.

We strongly recommend reading the Coronavirus travel advice from your local authorities and government bodies, such as the Ministry of Health & Family Welfare, as well as the guidance from the World Health Organization (WHO), a reliable and trusted source of global news and information.

Coronavirus travel restrictions and bans

Government travel advice

The Government of India has extended the ban on all domestic and international flights until 31 May 2020. If you are an Indian national currently abroad, according to the government Coronavirus travel advisory, you will not be able to enter India.

The Bureau of Immigration has announced that all existing visas shall remain suspended till the prohibition on international travel of passengers from/to India is lifted by the Government of India.

The validity of OCI card of foreigners presently in India shall remain (as per the latest available data). The visa-free travel facility granted to OCI card holders, has been kept in abeyance till prohibition on international travel of passengers from/to India is lifted by the Government of India. Any foreign national (including OCI cardholder) who intends to travel to India for compelling reasons may contact the nearest Indian Mission for fresh visa.

The latest Coronavirus travel bans and restrictions

The Ministry of Civil Aviation advised all airlines, domestic and international, on 18 April 2020, not to take any bookings until there is an official decision to resume operations.

Coronavirus flight cancellations and policy changes

Given the current circumstances, all airlines in India are grounded as the Government of India has placed a blanket ban on all domestic and international flights. We suggest that you refer to reliable sources, such as the guidelines on the Directorate General of Civil Aviation website or the official website of the airline you booked on for details to queries related to refunds and future re-bookings.

Know more about your rights and claiming compensation if you’ve had a flight delayed or cancelled.

A message of hope from our CEO

In this time of crisis, we know that travel is impossible for many of you. We are in the middle of a planet-defining moment. COVID-19 has, in a short space of time, changed our lives. I expect the coming weeks will be even tougher, but I believe there is a case for hope and optimism about what’s on the other side. We’re seeing an unprecedented level of support from individuals and companies that gives me tremendous hope that the humans on this planet will be there to support, love and pull each other through this. We are here for you, fellow travellers. We will explore the world again. And when we do, we will treasure the memories and shared experiences it creates more than ever. Until then, we’ll do everything we can to bring you the information that matters.

Bryan Dove, CEO Skyscanner

FAQs

While this is a fast-developing situation, here are four Coronavirus travel need-to-knows:

How can I stay safe when travelling during the Coronavirus outbreak?

There’s lots of practical steps you can take. Regularly wash your hands (with soap and water or an alcohol-based hand gel), avoid touching eyes, nose and mouth and stay at least a metre away from someone who is coughing or sneezing. Read more

I want to cancel my travel plans due to the Coronavirus. How do I do this and can I get a refund?

First of all, call the airline, hotel or online travel agent you booked with. Not sure which company you used? You’ll see their name on your bank or credit card statement as well as the email you received from them to confirm the booking.
You’ll find more details, including contact information, on our help page.
Read more

My flight has been cancelled due to the Coronavirus. How do I get a refund?

Call the airline or online travel agent. With so many travel plans changed, it may take longer than usual to speak to someone who can help but keep trying. If the airline or online travel agent tells you that a refund isn’t available or they’ve stopped trading, it might be worth getting in touch with your credit card company if that’s how you booked. If you have travel insurance, get in touch with your provider as well.

Will my travel insurance cover Coronavirus flight cancellations?

It all depends on your policy. Check their website or give them a call to find out more.

For more answers to commonly asked questions on Coronavirus (COVID-19), click here. We have also responded to the top questions from our traveller community in a Q&A which is available here.